STEM Campaign: NCH Europe

In July 2017, this campaign won a Public Relations Consultants Association (PRCA) Midlands DARE awards for the Best Trade and B2B campaign.

Brief: B2B PR | Trade PR | Science PR

NCH Europe provides products to clean and conserve water, save energy and deliver maintenance solutions to sectors from food processing to oil and gas. Present in 25 European countries, it employs over 2,500 people. However, for the last 18 years it has been loss making and failed to post positive growth.
It has acquired multiple businesses in that time but its products and divisions initially retained the branding of the acquired firms, meaning there was no unified NCH Europe brand.



  • Help return NCH Europe to profit and growth by May 2017, the end of its financial year

    B2B PR | Trade PR | Trade media PR

  • Create brand awareness of NCH Europe and its unique products, by increasing web traffic by 50% and generating 193 clippings, between June 2016 and May 2017
  • Build brand presence in relevant trade media across Europe and the UK — targeting one clipping per £200 of PR spend in 13 countries between June 2016 and May 2017
  • Launch a thought leading magazine and online resource by January 2017
  • Reinforce the unified brand message internally by improving the marketing conference in November 2016


    • Generated high level direct sales enquiries across Europe, including one contract in France at $100k — NCH estimates total sales following the campaign to be more than £1MB2B PR | Trade PR | Trade media PR
    • NCH Europe made a profit in this financial year — the first time in 18 years
    • Doubled website traffic
    • Generated 421 clippings, including 138 inbound links, across the UK and Europe
    • Total readership: 30,047,732
    • One clipping for every £92 spent on PR (target exceeded by 118%)
    • Launched quarterly Re:Solution digital magazine in January 2017: over 17,300 individuals have subscribed already
    • Planned an international marketing conference for regional marketing heads of NCH for November 2017


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    About the author

    Richard Stone
    Richard Stone - CHART.PR, MCIPR

    Stone Junction is managed by Richard Stone, a chartered member of the CIPR whose previous experience includes campaigns for Arup, AIT Plc, CIENA, Parker Hannifin, Schneider Electric, SIG, SKF, Roche and WorldCom.

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